[DE] Changelog

[DE] What’s new in Office 168/52 and Bob

[DE] February 2026

[DE] New[DE] Multi-Channel Voice Support

[DE] Voice responses now available in beta
[DE] Same knowledge base, consistent answers across chat and voice
[DE] Escalation to human when needed

[DE] January 2026

[DE] Improved[DE] Learning Pipeline

[DE] Faster knowledge base updates
[DE] Better source citation in responses
[DE] Improved safe refusal detection

[DE] December 2025

[DE] New[DE] Industry-Specific Templates

[DE] Pre-built knowledge templates for HVAC, property management, dental
[DE] Customizable FAQ sections
[DE] Industry-appropriate escalation rules

[DE] Join the Waitlist