[ES] Changelog

[ES] What’s new in Office 168/52 and Bob

[ES] February 2026

[ES] New[ES] Multi-Channel Voice Support

[ES] Voice responses now available in beta
[ES] Same knowledge base, consistent answers across chat and voice
[ES] Escalation to human when needed

[ES] January 2026

[ES] Improved[ES] Learning Pipeline

[ES] Faster knowledge base updates
[ES] Better source citation in responses
[ES] Improved safe refusal detection

[ES] December 2025

[ES] New[ES] Industry-Specific Templates

[ES] Pre-built knowledge templates for HVAC, property management, dental
[ES] Customizable FAQ sections
[ES] Industry-appropriate escalation rules

[ES] Join the Waitlist