[ES] Home / [ES] Who We Serve / [ES] Dental & Medical Aesthetics

[ES] Office 168/52 for Dental & Medical Aesthetics

[ES] A smarter front office for practices: Bob learns what you approve—hours, plans accepted, prep instructions, and FAQs—then helps patients on [ES] your website today [ES] (voice: beta; business phone: on our roadmap) with [ES] education only[ES] , safe refusal, and clean handoffs to your clinical team.

[ES] 🎓 Educational, Not Medical [ES] 🔒 Safe Escalation [ES] 📋 Audit Trail

[ES] Three front-office pressures every practice feels

[ES] 📞

[ES] Phones vs. chair time

[ES] The desk is buried in calls while patients in the lobby and ops need attention now.

[ES] 💳

[ES] Same insurance & new-patient questions

[ES] “Do you take my plan?” and “What do I bring?” eat cycles that should go to real scheduling.

[ES] ⚠️

[ES] Clinical boundary risk

[ES] One improvised answer about symptoms or treatment can create liability—consistency matters.

[ES] How Bob fits dental & medical aesthetics

[ES] What he learns

[ES] Hours, new-patient flow, insurance lists you publish, prep/post-op education copy, pricing ranges you approve, and FAQs—never patient charts unless you explicitly allow a path.

[ES] What he answers

[ES] Scheduling requests, “what to expect” education from your materials, forms and parking, and which plans you [ES] advertise [ES] as accepted—always with your disclaimers.

[ES] What he routes and escalates

[ES] Symptoms, medication questions, treatment decisions, and eligibility determinations—straight to staff with structured context.

[ES] Phone vs. web

[ES] Web chat [ES] on your site: live on Starter and up. [ES] Voice [ES] on your site: beta. [ES] Phone, SMS, and WhatsApp [ES] on your business lines: rolling out (phone target Q2 2026)—[ES] Professional [ES] is the tier we’re lining up for when those channels switch on; same governed boundaries on every channel. [ES] Proof Center [ES] tracks what’s proven vs. in progress.

[ES] Example patient & prospect questions

[ES] Educational and administrative only—clinical questions escalate.

[ES] Internal workflow assists

[ES] Escalation examples

[ES] Same platform—not a “dental bot” SKU

[ES] Capability snapshot (dental & med aesthetics)

[ES] 💳 Insurance accepted info

[ES] Shares which plans you accept from approved materials.

[ES] In Progress

[ES] 🎓 Procedure education

[ES] Prep, duration, recovery framing from your content—never medical advice.

[ES] In Progress

[ES] 📅 Appointment requests

[ES] Captures booking requests and patient info for your team to confirm.

[ES] In Progress

[ES] ⚠️ Safe clinical escalation

[ES] Symptoms or clinical questions route to humans—no guessing.

[ES] In Progress

[ES] 📋 Consistent disclaimers

[ES] Your approved language on sensitive topics, every time.

[ES] In Progress

[ES] See Bob in Action

[ES] 💳 Insurance Check

[ES] Do you accept Delta Dental?
[ES] Yes! We accept Delta Dental PPO and Delta Dental Premier. For specific coverage details, we'd need to verify your individual plan. Would you like to schedule a consultation?

[ES] 🎓 Procedure Education

[ES] What's teeth whitening like? Does it hurt?
[ES] Our professional whitening typically takes 60-90 minutes. Most patients experience minimal sensitivity. Results vary by individual. Would you like to schedule a consultation to discuss your specific situation?

[ES] 📅 Booking Request

[ES] I need to schedule a cleaning
[ES] I'd be happy to help! Are you a new or existing patient? And do you have a preferred day of the week?
[ES] New patient, Tuesdays work best
[ES] Great! Let me capture your contact info and our team will confirm a Tuesday appointment. What's the best phone number to reach you?

[ES] ⚠️ Important: Bob Provides Education, Not Medical Advice

[ES] Bob shares educational information from your approved content but never offers medical advice, treatment recommendations, or clinical guidance. For clinical questions or symptoms, Bob always escalates to your clinical team.

[ES] 💰 See Your Potential ROI

[ES] Bob could help capture:

[ES] $8,660/month ([ES] $103,920/year)

[ES] Frequently Asked Questions

[ES] No. Bob provides educational information from your approved content but never offers medical advice, diagnosis, or treatment recommendations. For clinical questions or symptoms, Bob escalates to your team.
[ES] Bob can share which insurance plans you accept from your approved materials. For eligibility verification (which requires patient-specific lookups), Bob captures patient info and routes to your billing team.
[ES] Bob will acknowledge their concern, suggest they speak with a clinical team member, and offer to capture their contact info for a callback. Bob never attempts to diagnose or provide clinical guidance.
[ES] Integrations are on our roadmap. Currently, Bob captures appointment requests and patient info that your team can process. [ES] Join our waitlist [ES] to be notified when your software is supported.

[ES] Give your front desk room to breathe—safely

[ES] Join the waitlist, book white-glove onboarding, or request a live site teardown—we’ll map what Bob can answer from your published materials and escalation paths.

[ES] Join the waitlist [ES] Book white-glove onboarding [ES] Request a live site teardown

[ES] ← All industries