[FR] Changelog

[FR] What’s new in Office 168/52 and Bob

[FR] February 2026

[FR] New[FR] Multi-Channel Voice Support

[FR] Voice responses now available in beta
[FR] Same knowledge base, consistent answers across chat and voice
[FR] Escalation to human when needed

[FR] January 2026

[FR] Improved[FR] Learning Pipeline

[FR] Faster knowledge base updates
[FR] Better source citation in responses
[FR] Improved safe refusal detection

[FR] December 2025

[FR] New[FR] Industry-Specific Templates

[FR] Pre-built knowledge templates for HVAC, property management, dental
[FR] Customizable FAQ sections
[FR] Industry-appropriate escalation rules

[FR] Join the Waitlist