Home Base

Overview of your AI's current state and health

💳 Credit Usage

Billing →

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❤️ Bob's Health Score

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Composite

📡 What's Live

View History →

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✅ Readiness

Run Tests →

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Overall Score

🛡 Safety Signals

Review →

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⚡ Live Ops

Open Inbox →

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🚨 Recent Escalations

View all →

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🎯 Next Actions

Updated live

Analyzing system state...

Quick Links

🎓

Train Bob

Personas, knowledge, coaching, and behavior

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📺

Live Room

Real-time conversation oversight

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📈

Advanced Analytics

Deep insights and performance metrics

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🎛

Insights

System-level health and quality summaries

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Bob Response Style

Conversation profile, persona, and speech (TTS) preview

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Knowledge Library

Manage knowledge base entries and releases

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Tools & Connections

Manage integrations and tool permissions

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Memory Lane

Learning observability - see what Bob has learned and how memory evolves

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Rules of the Road

Policy configuration and escalation rules

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Publish Room

Configuration versioning, drafts, and deployments

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Quality Lab

Test suites and readiness scoring

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Safety Desk

Quarantine queue and policy decisions

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Live Room

Escalation management and live chat oversight

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Explain This

Conversation trace viewer and incident analysis

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Insights

Real analytics and performance metrics

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Audit Log

Track who changed what, when, and why

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Marketplace Installations

Manage Shopify, WordPress, Zendesk, HubSpot, Etsy lifecycle in one control plane

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Waitlist

Marketing signups and lead pipeline

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Platform Settings

Platform administration (Platform Admins Only)

⚙️

Tenant Settings

Branding, notifications, and danger zone

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👥

Users & Access

Members, invitations, and API keys

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Users & Access

Tenant members, roles, invitations, and API keys

Members

+ Invite member

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Pending invitations

No pending invitations.

API keys

+ Generate key

No API keys yet.

Settings

Tenant configuration, branding, notifications, and danger zone

Tenant profile

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Branding & widget

Customize the embedded widget colors, logo, and welcome copy.

Notifications

Configure email + SMS routing for escalations, billing, and quarantine alerts.

Danger zone

Delete this tenant

Tenant deletion is irreversible and requires platform-admin approval.

Voice & Telephony

Inbound & outbound call routing, numbers, and live call monitoring

Phone numbers

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Routing rules

No routing rules configured.

Live calls

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No active calls.

Billing

Plan, usage, invoices, and payment methods (operator view)

Current plan

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Usage this period

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Tenant view

For self-service plan changes, payment methods, and invoice downloads, see the Customer Portal billing area.

Support Inbox

Customer-submitted tickets routed to staff

Open tickets

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