[JA] Changelog
[JA] What’s new in Office 168/52 and Bob
[JA] February 2026
[JA] New
[JA] Multi-Channel Voice Support
[JA] Voice responses now available in beta
[JA] Same knowledge base, consistent answers across chat and voice
[JA] Escalation to human when needed
[JA] January 2026
[JA] Improved
[JA] Learning Pipeline
[JA] Faster knowledge base updates
[JA] Better source citation in responses
[JA] Improved safe refusal detection
[JA] December 2025
[JA] New
[JA] Industry-Specific Templates
[JA] Pre-built knowledge templates for HVAC, property management, dental
[JA] Customizable FAQ sections
[JA] Industry-appropriate escalation rules
[JA] Join the Waitlist