[JA] Changelog

[JA] What’s new in Office 168/52 and Bob

[JA] February 2026

[JA] New[JA] Multi-Channel Voice Support

[JA] Voice responses now available in beta
[JA] Same knowledge base, consistent answers across chat and voice
[JA] Escalation to human when needed

[JA] January 2026

[JA] Improved[JA] Learning Pipeline

[JA] Faster knowledge base updates
[JA] Better source citation in responses
[JA] Improved safe refusal detection

[JA] December 2025

[JA] New[JA] Industry-Specific Templates

[JA] Pre-built knowledge templates for HVAC, property management, dental
[JA] Customizable FAQ sections
[JA] Industry-appropriate escalation rules

[JA] Join the Waitlist