💻 Built for SaaS Companies

Your Engineers Aren't Writing Code

They're answering tickets.
The average SaaS engineer spends 8 hours/week on support.
That's $50K/year in opportunity cost. Per engineer.

BEFORE BOB

$47

Cost per ticket

WITH BOB

$0.10

Cost per conversation

BEFORE BOB

3.2 時間

Average response time

WITH BOB

8秒

Average response time

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Before Bob vs. After Bob

Real results from SaaS companies like yours

😤 BEFORE BOB

📧 Support team drowning in repetitive questions
⏰ 3.2 hour average response time
💸 $47 per ticket cost
📈 Can't scale without hiring
🔧 Engineers pulled into support
😡 Customers frustrated by slow responses

Monthly Support Cost

$5,640

(300チケット/週 × $47)

✅ WITH BOB

⚡ 70% of tickets handled automatically
🚀 8 second average response time
💰 $0.10 per ticket cost
📊 Scales infinitely
👨‍💻 Engineers ship features
😊 Customers get instant help

Monthly Support Cost

$90

(210チケット自動処理 × $0.10) + $69 Bob

💰 Savings: $5,550/month (98% reduction)

Watch Bob Handle Support Tickets

See how Bob automatically resolves common questions

#1234 - Password Reset Request ✅ Resolved by Bob

Customer: 「パスワードを忘れました。どうやってリセットしますか？」
Bob: "I can help you reset your password! Click the 'Forgot Password' link on the login page, or I can send you a reset link right now. What's your email address?"
⏱️ Resolved in 12 seconds

#1235 - API Documentation Question ✅ Resolved by Bob

Customer: "APIリクエストをどのように認証しますか？"
Bob: "You'll need to include an API key in the Authorization header. Here's the format: `Authorization: Bearer YOUR_API_KEY`. You can find your API key in Settings > API Keys. Need help with a specific endpoint?"
⏱️ Resolved in 8 seconds

#1236 - Billing Question ✅ Resolved by Bob

Customer: 「次の請求はいつですか？」
Bob: "次の請求日は2024年3月15日です。あなたはProプラン（$249/月のリスト — 実際の金額は設定 > 請求で確認できます）に加入しています。請求履歴を確認し、支払い方法を更新するには設定 > 請求をご覧ください。他にお手伝いできることはありますか？"
⏱️ Resolved in 6 seconds

#1237 - Complex Integration Issue 🔄 Escalated to Engineering

Customer: "Our webhook integration stopped working after the latest update. Error code 502."
Bob: "I've identified this as a technical issue that requires engineering review. I've created a ticket and our team will investigate. In the meantime, I've added you to our priority support queue. Expected response: within 2 hours."
⏱️ Escalated in 15 seconds

📊 Performance Summary

71%

Auto-Resolved

Avg Response

94%

Satisfaction

Integrates With Your Stack

Works seamlessly with the tools you already use

💬 Intercom

🎫 Zendesk

📊 HubSpot

💬 Slack

📋 Linear

🐛 Jira

💻 GitHub

💳 Stripe

🔌 Custom API

REST API + Webhooks | Enterprise Reliability | <100ms p95 Response Time

View integration guide

Free Your Engineers to Ship Features

Stop context-switching between coding and support

⏰

週に8時間の回復

El average SaaS engineer spends 8 hours/week on サポート. Bob handles Tier 1 tickets automatically, giving that time 戻る.

🚀

Ship Faster

Less context-switching means more features shipped. Your team can focus on building, not answering "how do I reset my password?"

🎯

Smart Escalation

Bob knows when to escalate. Complex technical issues go straight to engineering, not buried in a ticket queue.

📚

Learns Your Docs

Bob ingests your documentation, API docs, and release notes in 10 minutes. Quick setup, governed answers.

🔄

Stays Updated

Bob automatically learns from new documentation, tickets, and corrections. Gets smarter every day.

💰

年間$50Kの節約

Per engineer. That's el opportunity cost of 8 hours/week on サポート. Pro starts at $249/month on our current pricebook.