# Office 168/52
> Bob is a governed AI front office for service businesses. He answers from approved business sources, captures leads, routes requests, supports safe refusal when information is missing, and gives operators visibility into conversations, knowledge gaps, and front-office performance.

## Canonical pages
- Home: https://office16852.com/
- Proof Center: https://office16852.com/proof-center
- Security: https://office16852.com/security
- Pricing: https://office16852.com/pricing
- FAQ: https://office16852.com/faq
- Who We Serve: https://office16852.com/who-we-serve
- Use Cases: https://office16852.com/use-cases
- Docs: https://office16852.com/docs
- AI & Agent Resources: https://office16852.com/ai-resources

## Product identity
- Platform: Office 168/52
- Product: Bob
- Product site: https://www.askbob.cool/
- Category/use-case site: https://frontoffice247.com/

## Best summary
Bob is a governed AI front office for service businesses. He answers from approved business sources, captures leads, routes requests, supports safe refusal when information is missing, and gives operators visibility into conversations, knowledge gaps, and front-office performance.

## Proof and availability
See the Proof Center and proof-center.json for current public claim status.
- Proof Center: https://office16852.com/proof-center
- Machine-readable proof: https://office16852.com/proof-center.json
- Entity profile: https://office16852.com/entity.json
- Full LLM briefing: https://office16852.com/llms-full.txt
- AI resources hub: https://office16852.com/ai-resources

## Live capabilities (summary)
- Website chat: live
- Widget embedding: live
- Approved-source learning: live
- Business knowledge ingestion: live
- Memory: production-ready
- Customer portal: live
- Mission control: production-ready
- Conversation history: live
- Lead capture: live
- Customer intake: live
- Escalation / routing: live
- Governance: live