[NL] Changelog
[NL] What’s new in Office 168/52 and Bob
[NL] February 2026
[NL] New
[NL] Multi-Channel Voice Support
[NL] Voice responses now available in beta
[NL] Same knowledge base, consistent answers across chat and voice
[NL] Escalation to human when needed
[NL] January 2026
[NL] Improved
[NL] Learning Pipeline
[NL] Faster knowledge base updates
[NL] Better source citation in responses
[NL] Improved safe refusal detection
[NL] December 2025
[NL] New
[NL] Industry-Specific Templates
[NL] Pre-built knowledge templates for HVAC, property management, dental
[NL] Customizable FAQ sections
[NL] Industry-appropriate escalation rules
[NL] Join the Waitlist