[PL] Changelog

[PL] What’s new in Office 168/52 and Bob

[PL] February 2026

[PL] New[PL] Multi-Channel Voice Support

[PL] Voice responses now available in beta
[PL] Same knowledge base, consistent answers across chat and voice
[PL] Escalation to human when needed

[PL] January 2026

[PL] Improved[PL] Learning Pipeline

[PL] Faster knowledge base updates
[PL] Better source citation in responses
[PL] Improved safe refusal detection

[PL] December 2025

[PL] New[PL] Industry-Specific Templates

[PL] Pre-built knowledge templates for HVAC, property management, dental
[PL] Customizable FAQ sections
[PL] Industry-appropriate escalation rules

[PL] Join the Waitlist