[PL] A smarter front office for practices: Bob learns what you approve—hours, plans accepted, prep instructions, and FAQs—then helps patients on [PL] your website today [PL] (voice: beta; business phone: on our roadmap) with [PL] education only[PL] , safe refusal, and clean handoffs to your clinical team.
[PL] The desk is buried in calls while patients in the lobby and ops need attention now.
[PL] “Do you take my plan?” and “What do I bring?” eat cycles that should go to real scheduling.
[PL] One improvised answer about symptoms or treatment can create liability—consistency matters.
[PL] Hours, new-patient flow, insurance lists you publish, prep/post-op education copy, pricing ranges you approve, and FAQs—never patient charts unless you explicitly allow a path.
[PL] Scheduling requests, “what to expect” education from your materials, forms and parking, and which plans you [PL] advertise [PL] as accepted—always with your disclaimers.
[PL] Symptoms, medication questions, treatment decisions, and eligibility determinations—straight to staff with structured context.
[PL] Web chat [PL] on your site: live on Starter and up. [PL] Voice [PL] on your site: beta. [PL] Phone, SMS, and WhatsApp [PL] on your business lines: rolling out (phone target Q2 2026)—[PL] Professional [PL] is the tier we’re lining up for when those channels switch on; same governed boundaries on every channel. [PL] Proof Center [PL] tracks what’s proven vs. in progress.
[PL] Educational and administrative only—clinical questions escalate.
[PL] Shares which plans you accept from approved materials.
[PL] Prep, duration, recovery framing from your content—never medical advice.
[PL] Captures booking requests and patient info for your team to confirm.
[PL] Symptoms or clinical questions route to humans—no guessing.
[PL] Your approved language on sensitive topics, every time.
[PL] Bob shares educational information from your approved content but never offers medical advice, treatment recommendations, or clinical guidance. For clinical questions or symptoms, Bob always escalates to your clinical team.
[PL] Bob could help capture:
[PL] $8,660/month ([PL] $103,920/year)[PL] Join the waitlist, book white-glove onboarding, or request a live site teardown—we’ll map what Bob can answer from your published materials and escalation paths.