[PT-BR] Changelog

[PT-BR] What’s new in Office 168/52 and Bob

[PT-BR] February 2026

[PT-BR] New[PT-BR] Multi-Channel Voice Support

[PT-BR] Voice responses now available in beta
[PT-BR] Same knowledge base, consistent answers across chat and voice
[PT-BR] Escalation to human when needed

[PT-BR] January 2026

[PT-BR] Improved[PT-BR] Learning Pipeline

[PT-BR] Faster knowledge base updates
[PT-BR] Better source citation in responses
[PT-BR] Improved safe refusal detection

[PT-BR] December 2025

[PT-BR] New[PT-BR] Industry-Specific Templates

[PT-BR] Pre-built knowledge templates for HVAC, property management, dental
[PT-BR] Customizable FAQ sections
[PT-BR] Industry-appropriate escalation rules

[PT-BR] Join the Waitlist