💻 Built for SaaS Companies

Your Engineers Aren't Writing Code

They're answering tickets.
The average SaaS engineer spends 8 hours/week on support.
That's $50K/year in opportunity cost. Per engineer.

BEFORE BOB
$47
Cost per ticket
WITH BOB
$0.10
Cost per conversation
BEFORE BOB
3.2 hrs
Average response time
WITH BOB
8 sec
Average response time
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Before Bob vs. After Bob

Real results from SaaS companies like yours

😤 BEFORE BOB

  • 📧 Support team drowning in repetitive questions
  • ⏰ 3.2 hour average response time
  • 💸 $47 per ticket cost
  • 📈 Can't scale without hiring
  • 🔧 Engineers pulled into support
  • 😡 Customers frustrated by slow responses
Monthly Support Cost
$5,640
(300 tickets/week × $47)

✅ WITH BOB

  • ⚡ 70% of tickets handled automatically
  • 🚀 8 second average response time
  • 💰 $0.10 per ticket cost
  • 📊 Scales infinitely
  • 👨‍💻 Engineers ship features
  • 😊 Customers get instant help
Monthly Support Cost
$90
(210 tickets auto-handled × $0.10) + $69 Bob
💰 Savings: $5,550/month (98% reduction)

Watch Bob Handle Support Tickets

See how Bob automatically resolves common questions

#1234 - Password Reset Request ✅ Resolved by Bob
Customer: "I forgot my password, how do I reset it?"
Bob: "I can help you reset your password! Click the 'Forgot Password' link on the login page, or I can send you a reset link right now. What's your email address?"
⏱️ Resolved in 12 seconds
#1235 - API Documentation Question ✅ Resolved by Bob
Customer: "How do I authenticate API requests?"
Bob: "You'll need to include an API key in the Authorization header. Here's the format: `Authorization: Bearer YOUR_API_KEY`. You can find your API key in Settings > API Keys. Need help with a specific endpoint?"
⏱️ Resolved in 8 seconds
#1236 - Billing Question ✅ Resolved by Bob
Customer: "When will I be charged next?"
Bob: "Your next billing date is March 15, 2024. You're on the Pro plan ($449/month). You can view your billing history and update your payment method in Settings > Billing. Anything else I can help with?"
⏱️ Resolved in 6 seconds
#1237 - Complex Integration Issue 🔄 Escalated to Engineering
Customer: "Our webhook integration stopped working after the latest update. Error code 502."
Bob: "I've identified this as a technical issue that requires engineering review. I've created a ticket and our team will investigate. In the meantime, I've added you to our priority support queue. Expected response: within 2 hours."
⏱️ Escalated in 15 seconds
📊 Performance Summary
71%
Auto-Resolved
8s
Avg Response
94%
Satisfaction

Calculate Your Support Cost Savings

See how much you're spending on support vs. what Bob costs

Current Monthly Cost
$0
With Bob
Auto-Handled
0
New Monthly Cost
$0
Monthly Savings
$0
Cost Reduction: 0%
Annual savings: $0

Integrates With Your Stack

Works seamlessly with the tools you already use

REST API + Webhooks | Enterprise Reliability | <100ms p95 Response Time

View API Documentation

Free Your Engineers to Ship Features

Stop context-switching between coding and support

⏰

8 Hours/Week Recovered

The average SaaS engineer spends 8 hours/week on support. Bob handles Tier 1 tickets automatically, giving that time back.

🚀

Ship Faster

Less context-switching means more features shipped. Your team can focus on building, not answering "how do I reset my password?"

🎯

Smart Escalation

Bob knows when to escalate. Complex technical issues go straight to engineering, not buried in a ticket queue.

📚

Learns Your Docs

Bob ingests your documentation, API docs, and release notes in 10 minutes. Quick setup, governed answers.

🔄

Stays Updated

Bob automatically learns from new documentation, tickets, and corrections. Gets smarter every day.

💰

$50K/Year Saved

Per engineer. That's the opportunity cost of 8 hours/week on support. Bob costs $149/month.

Simple, Transparent Pricing

No hidden fees. Cancel anytime.

Basic

$149/mo
  • ✅ 500 conversations/month
  • ✅ All integrations
  • ✅ Email support
  • ✅ Core features
Start 45-Day Trial
MOST POPULAR

Pro

$449/mo
  • ✅ 2,500 conversations/month
  • ✅ Custom training
  • ✅ Priority support
  • ✅ Advanced analytics
  • ✅ Slack support
Start 45-Day Trial

Enterprise

Custom
  • ✅ Unlimited conversations
  • ✅ Self-hosted option
  • ✅ Dedicated success manager
  • ✅ SLA guarantee
Contact Sales

Scale Support Without Hiring

Start your 45-day free trial. See how Bob can transform your support operations.

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✅ 45-day free trial • ✅ No credit card required • ✅ Setup in 15 minutes