Office 168/52 for Auto Repair & Dealership Service

A smarter front office for service drives: Bob learns your approved service menu, warranty language, and policies—then handles quotes-in-range, booking intent, and safe symptom collection on your website today (voice: beta; business phone: on our roadmap)—never a diagnosis.

🔧 Safe Symptom Triage 📋 Warranty Answers 📅 Service Scheduling

Three ways the service lane leaks revenue

📞

Advisor phone overload

“How much?” and “When can you fit me?” keep advisors off the drive while customers wait.

💰

Inconsistent ballparks

Approved ranges exist in the book, but callers hear whatever whoever picked up remembers.

🌙

After-hours and tow-in panic

Night and weekend searches go to whoever answers—if nobody does, the RO goes elsewhere.

How Bob fits auto service

What he learns

Published menus, labor descriptions, warranty summaries, recall pointers you approve, hours, loaner policy, and “what we need before we quote” rules.

What he answers

Approved price bands, maintenance intervals, what’s included in a service package, and general warranty education—verbatim to your docs.

What he routes and escalates

VIN-specific coverage, internal diagnostics, “is it safe to drive?” judgment calls, and complex multi-system work—always to your team with notes.

Phone vs. web

Web chat on your site: live on Starter and up. Voice on your site: beta. Phone, SMS, and WhatsApp on your business lines: rolling out (phone target Q2 2026)—Professional is the tier we’re lining up for when those channels switch on. Proof Center tracks what’s proven vs. in progress.

Example customer questions

Internal workflow assists

Escalation examples

One platform—not a “dealer bot” SKU

Capability snapshot (auto service)

💰 Approved price ranges

Published bands for common jobs—no invented quotes.

In Progress

📋 Warranty info

General coverage education; VIN specifics to humans.

In Progress

🔊 Safe symptom collection

Clarifying questions and logging—never diagnosis.

In Progress

📅 Service scheduling

Captures vehicle + request for your scheduler.

In Progress

See Bob in Action

💰 Price Inquiry

How much for an oil change?
Our conventional oil change runs $39-49, synthetic is $69-89 depending on your vehicle. Would you like to schedule one?

🔊 Symptom Triage

My car is making a grinding noise when I brake
Thanks for describing that. Grinding during braking typically needs inspection. Is the noise constant or only when stopping? Also, what year/make/model is your vehicle?
2019 Honda Accord, only when stopping
Got it — I've noted the symptoms. This should be looked at soon to be safe. Would you like to schedule a brake inspection? We can usually get you in within 1-2 days.

📋 Warranty Question

Is my transmission covered under warranty?
Transmission coverage depends on your specific warranty and mileage. Our factory powertrain warranty covers 5 years/60,000 miles. I can have our team look up your specific coverage if you provide your VIN or we can check when you come in.

💰 See Your Potential ROI

Bob could help capture:

$5,687/month ($68,250/year)

Keep bays full—without risky phone triage

Join the waitlist, book white-glove onboarding, or request a live site teardown—we’ll align Bob with your published menu, warranty language, and escalation rules.

Join the waitlist Book white-glove onboarding Request a live site teardown

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