A smarter front office for practices: Bob learns what you approve—hours, plans accepted, prep instructions, and FAQs—then helps patients on your website today (voice: beta; business phone: on our roadmap) with education only, safe refusal, and clean handoffs to your clinical team.
The desk is buried in calls while patients in the lobby and ops need attention now.
“Do you take my plan?” and “What do I bring?” eat cycles that should go to real scheduling.
One improvised answer about symptoms or treatment can create liability—consistency matters.
Hours, new-patient flow, insurance lists you publish, prep/post-op education copy, pricing ranges you approve, and FAQs—never patient charts unless you explicitly allow a path.
Scheduling requests, “what to expect” education from your materials, forms and parking, and which plans you advertise as accepted—always with your disclaimers.
Symptoms, medication questions, treatment decisions, and eligibility determinations—straight to staff with structured context.
Web chat on your site: live on Starter and up. Voice on your site: beta. Phone, SMS, and WhatsApp on your business lines: rolling out (phone target Q2 2026)—Professional is the tier we’re lining up for when those channels switch on; same governed boundaries on every channel. Proof Center tracks what’s proven vs. in progress.
Educational and administrative only—clinical questions escalate.
Shares which plans you accept from approved materials.
Prep, duration, recovery framing from your content—never medical advice.
Captures booking requests and patient info for your team to confirm.
Symptoms or clinical questions route to humans—no guessing.
Your approved language on sensitive topics, every time.
Bob shares educational information from your approved content but never offers medical advice, treatment recommendations, or clinical guidance. For clinical questions or symptoms, Bob always escalates to your clinical team.
Bob could help capture:
$8,660/month ($103,920/year)Join the waitlist, book white-glove onboarding, or request a live site teardown—we’ll map what Bob can answer from your published materials and escalation paths.