Patients message at midnight about whitening, consults, and whether pain means they need to come in today. You need coverage. You do not need a model playing clinician.
The clinical line you never cross
Office 168/52 ships governed answering: approved knowledge, safe refusal, human escalation. Bob can explain hours, parking, new-patient packets, and booking rules. He does not diagnose.
Scheduling that respects chair time
Bob works with your scheduling department pattern — request capture, follow-ups for incomplete intake, and Action Inbox when a human must confirm.
Why clinics pick an OS over a chatbot
Chatbots optimize for replies. You need audit trails, memory you control, and departments that match a real practice: Front Desk, Client Intake, Scheduling, Compliance-aware service.
Talk to us about your front office
Tell us who you are — we route this into Sales & Leads (not a dead contact form).