Fair, educational comparison—not competitor bashing. See our Proof Center for what is live vs roadmap.
| Topic | Bob + your team | Traditional answering service |
|---|---|---|
| Answers from your approved playbook | ✓ Bob + your team | ✗ Human script, variable quality |
| 24/7 website chat today | ✓ Bob + your team | ✗ Phone-focused |
| Consistent policy enforcement | ✓ Bob + your team | ✗ Depends on agent |
| Conversation history in your portal | ✓ Bob + your team | ✗ Separate vendor logs |
Website chat is live today. Voice on your site is as part of your managed front office. Business phone, SMS, and WhatsApp are through eligible plans and setup paths—see the Proof Center for current status.
Canonical proof: Proof Center · AI & Agent Resources