πŸ’» Built for SaaS Companies

Your Engineers Aren't Writing Code

They're answering tickets.
The average SaaS engineer spends 8 hours/week on support.
That's $50K/year in opportunity cost. Per engineer.

BEFORE BOB
$47
Cost per ticket
WITH BOB
$0.10
Cost per conversation
BEFORE BOB
3.2 hrs
Average response time
WITH BOB
8 sec
Average response time

Before Bob vs. After Bob

Real results from SaaS companies like yours

😀 BEFORE BOB

  • πŸ“§ Support team drowning in repetitive questions
  • ⏰ 3.2 hour average response time
  • πŸ’Έ $47 per ticket cost
  • πŸ“ˆ Can't scale without hiring
  • πŸ”§ Engineers pulled into support
  • 😑 Customers frustrated by slow responses
Monthly Support Cost
$5,640
(300 tickets/week Γ— $47)

βœ… WITH BOB

  • ⚑ 70% of tickets handled automatically
  • πŸš€ 8 second average response time
  • πŸ’° $0.10 per ticket cost
  • πŸ“Š Scales infinitely
  • πŸ‘¨β€πŸ’» Engineers ship features
  • 😊 Customers get instant help
Monthly Support Cost
$90
(210 tickets auto-handled Γ— $0.10) + $69 Bob
πŸ’° Savings: $5,550/month (98% reduction)

Watch Bob Handle Support Tickets

See how Bob automatically resolves common questions

#1234 - Password Reset Request βœ… Resolved by Bob
Customer: "I forgot my password, how do I reset it?"
Bob: "I can help you reset your password! Click the 'Forgot Password' link on the login page, or I can send you a reset link right now. What's your email address?"
⏱️ Resolved in 12 seconds
#1235 - API Documentation Question βœ… Resolved by Bob
Customer: "How do I authenticate API requests?"
Bob: "You'll need to include an API key in the Authorization header. Here's the format: `Authorization: Bearer YOUR_API_KEY`. You can find your API key in Settings > API Keys. Need help with a specific endpoint?"
⏱️ Resolved in 8 seconds
#1236 - Billing Question βœ… Resolved by Bob
Customer: "When will I be charged next?"
Bob: "Your next billing date is March 15, 2024. You're on the Pro plan ($249/month list β€” see Settings > Billing for your live amount). You can view your billing history and update your payment method in Settings > Billing. Anything else I can help with?"
⏱️ Resolved in 6 seconds
#1237 - Complex Integration Issue πŸ”„ Escalated to Engineering
Customer: "Our webhook integration stopped working after the latest update. Error code 502."
Bob: "I've identified this as a technical issue that requires engineering review. I've created a ticket and our team will investigate. In the meantime, I've added you to our priority support queue. Expected response: within 2 hours."
⏱️ Escalated in 15 seconds
πŸ“Š Performance Summary
71%
Auto-Resolved
8s
Avg Response
94%
Satisfaction

Calculate Your Support Cost Savings

See how much you're spending on support vs. what Bob costs

Current Monthly Cost
$0
With Bob
Auto-Handled
0
New Monthly Cost
$0
Monthly Savings
$0
Cost Reduction: 0%
Annual savings: $0

Integrates With Your Stack

Works seamlessly with the tools you already use

REST API + Webhooks | Enterprise Reliability | <100ms p95 Response Time

View integration guide

Free Your Engineers to Ship Features

Stop context-switching between coding and support

⏰

8 Hours/Week Recovered

The average SaaS engineer spends 8 hours/week on support. Bob handles Tier 1 tickets automatically, giving that time back.

πŸš€

Ship Faster

Less context-switching means more features shipped. Your team can focus on building, not answering "how do I reset my password?"

🎯

Smart Escalation

Bob knows when to escalate. Complex technical issues go straight to engineering, not buried in a ticket queue.

πŸ“š

Learns Your Docs

Bob ingests your documentation, API docs, and release notes in 10 minutes. Quick setup, governed answers.

πŸ”„

Stays Updated

Bob automatically learns from new documentation, tickets, and corrections. Gets smarter every day.

πŸ’°

$50K/Year Saved

Per engineer. That's the opportunity cost of 8 hours/week on support. Pro starts at $249/month on our current pricebook.

Plans that match the real pricebook

AI credits, seats, and integrationsβ€”identical to checkout. Subscribe when you’re ready, or book a demo for a guided rollout.

Scale Support Without Hiring

Start your 45-day free trial. See how Bob can transform your support operations.

Live pricing above β€’ Calculator uses illustrative assumptions β€’ See checkout for current totals