Office 168/52 for Restaurants & Catering

A smarter front office for the floor and the inbox: Bob learns your menus, hours, deposit rules, and catering packages—then answers customers on your website today (voice: beta; business phone: on our roadmap) during the rush so catering leads and party asks don’t go cold.

🍽️ Catering Inquiries 👥 Large Parties 📋 Menu Info

Three ways hospitality leaks revenue

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Phones during service

Catering and party calls land in the same rush as walk-ins—someone loses every time.

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Big-ticket catering latency

Corporate and wedding planners email at night; slow reply means they book the next caterer who answered.

🥗

Allergen & policy drift

“Is it gluten-free / nut-free / halal?” needs the same careful wording every time—not whoever grabbed the phone.

How Bob fits restaurants & catering

What he learns

Hours, reservation links, menu PDFs, allergen matrices you publish, catering tiers, deposit/cancellation rules, and private-dining minimums.

What he answers

Menu facts, published price bands, dietary accommodations you document, parking, dress code, and “do you host events of X size?”

What he routes and escalates

Custom menus, contract redlines, billing disputes, and anything not in approved materials—captured and sent to your GM or events lead.

Phone vs. web

Web chat on your site: live on Starter and up. Voice on your site: beta. Phone, SMS, and WhatsApp on your business lines: rolling out (phone target Q2 2026)—Professional is the tier we’re lining up for when those channels switch on. Proof Center tracks what’s proven vs. in progress.

Example guest & planner questions

“Are you open Monday?” / “Do you take reservations for 8?”
“Do you have gluten-free / vegan / dairy-free options?” (published matrix only)
“What’s on the prix fixe for [holiday]?”
“Do you cater corporate lunch for 40?” / “What’s the minimum?”
“Private room for 20—deposit and minimum?”
“Can you accommodate nut allergy at a wedding tasting?” (escalate if not documented)
“Where do we park?” / “Gift cards?”
“Cancellation policy for my party deposit?”

Internal workflow assists

Catering recap: headcount, date, service style, budget band, dietary flags, planner contact.
Tags “high ticket” when guest count × published minimum crosses your threshold.
Surfaces FAQ gaps (“kosher catering?”) so ops updates the site once.

Escalation examples

Severe allergen cross-contamination question: Bob refuses to guarantee safety beyond published prep statements; routes to chef or manager.
Contract or invoice dispute: Bob cites only published policies and hands off to finance/GM.

Same platform—not a “restaurant bot” SKU

Learns your real menus and event rules, not generic hospitality fluff.
Governed answers with refusal when it’s off-menu or off-policy.
One Bob—hospitality is a tuned playbook.
Same Bob across channels as we turn them on—web chat today, voice beta, phone on the roadmap. See Proof Center.
Analytics on which packages get asked about—fix the PDF once.

Capability snapshot (restaurants & catering)

🍽️ Catering lead capture

Event type, date, headcount, budget band—ready for sales.

In Progress

📋 Menu information

Published options, allergens, and pricing bands you allow.

In Progress

👥 Large party inquiries

Room minimums, deposits, and special requests logged.

In Progress

🥗 Dietary accommodations

Exactly as documented—never improvised guarantees.

In Progress

See Bob in Action

🍽️ Catering Inquiry

Do you cater corporate events?

Yes! We cater corporate events of all sizes. Our packages start at $25/person for lunch and $45/person for dinner. What's the occasion and approximate guest count?

Company holiday party, about 75 people

That sounds wonderful! For 75 guests, I'd recommend our premium package with passed apps and buffet. Let me get your contact info and our catering manager will follow up with a custom proposal. What's your event date?

👥 Large Party

Can you accommodate a group of 15 for Saturday?

We'd love to host your group! For parties of 15+, we recommend our private dining room. There's a $500 food/beverage minimum. What time were you thinking, and would you like to do family-style or individual ordering?

🥗 Dietary Question

Do you have gluten-free pasta options?

Yes! We offer gluten-free penne that can be substituted in any pasta dish for $3 extra. Our risotto dishes are also naturally gluten-free. Would you like to make a reservation?

💰 See Your Potential ROI

Missed catering inquiries per month

Average catering event value ($)

Conversion rate

Bob could help capture:

$4,000/month ($48,000/year)

Never miss a catering opportunity

Join the waitlist, book white-glove onboarding, or request a live site teardown—we’ll align Bob with your published menus, minimums, and allergen language.

Join the waitlist Book white-glove onboarding Request a live site teardown

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