[FR] Office 168/52 is the platform. Bob is your governed AI front office—chat, phone, and workflows—always grounded in the sources and rules you approve.
[FR] We believe every business deserves an always-on intelligence layer that learns, remembers, and acts—without the cost and complexity of building it yourself. Office 168/52 (formerly known as Ask Bob) exists to power that: one platform that runs 168 hours a week, 52 weeks a year, so Bob—your AI agent—can handle customer service, operations, and workflows while staying grounded in your content and your rules. We're not selling a chatbot. We're selling the infrastructure that makes a single, trustworthy agent possible.
[FR] At Office 168/52, we believe that every business deserves world-class customer service, regardless of size or budget. Our mission is to democratize AI-powered customer support by creating intelligent agents that learn your business inside and out. Office 168/52 is the company that builds and operates the Bob agent.
[FR] We're not just building another chatbot platform—we're creating an always-on layer that truly understands your products, services, and customers. Our autonomous learning technology continuously improves, ensuring Bob gets smarter every day.
[FR] Office 168/52 was founded in 2024 by a team of AI researchers and business professionals who were frustrated with the limitations of existing customer service solutions. We saw businesses struggling with:
[FR] We set out to change this by creating an AI platform that learns autonomously, integrates seamlessly with existing business systems, and scales from small businesses to enterprises.
[FR] Our AI doesn't just follow scripts - it learns your business by analyzing your website, products, customer interactions, and feedback.
[FR] Works with your existing e-commerce platform, CRM, and business tools. No complex setup or technical knowledge required.
[FR] Get insights into customer behavior, common questions, and business opportunities through our comprehensive analytics dashboard.
[FR] Our AI continuously learns and improves, getting better at handling your customers' needs with every interaction.
[FR] Start small and grow. Our pricing scales with your business, making enterprise-level AI accessible to everyone.
[FR] Your business data stays secure. We follow strict privacy standards and give you complete control over your information.
[FR] We're a diverse team of AI researchers, software engineers, and business professionals united by a passion for making AI accessible to every business.
[FR] Former AI research lead at Google with 10+ years experience in machine learning and natural language processing.
[FR] Full-stack engineer with expertise in scalable AI systems, previously at Microsoft and Tesla.
[FR] PhD in Computer Science, published researcher in autonomous learning systems and conversational AI.
[FR] Every decision we make is guided by what's best for our customers and their success.
[FR] We push the boundaries of what's possible with AI to solve real business problems.
[FR] We believe in open communication, clear pricing, and honest relationships.
[FR] We're committed to helping businesses grow and succeed with AI-powered customer service.
[FR] Ready to revolutionize your customer service? [FR] Get started today [FR] and see how Office 168/52 can transform your business.
[FR] Have questions? [FR] Contact our team [FR] - we'd love to hear from you!