[IT] Office 168/52 for Cleaning Services

[IT] A smarter front office for residential and commercial cleaners: Bob learns your packages, add-ons, and service boundaries—then handles quotes, scope, and scheduling intent on [IT] your website today [IT] (voice: beta; business phone: on our roadmap) so crews stay on-site while leads still get answered.

[IT] 💰 Quote Intake [IT] 📅 Availability [IT] 🏠 Service Details

[IT] Three leaks in the cleaning sales funnel

[IT] 📞

[IT] Missed calls on the job

[IT] You're mid-clean when the next lead rings. Callback delay means they book the next ad on Google.

[IT] 💰

[IT] Quote scoping ping-pong

[IT] Square footage, frequency, add-ons—every thread needs the same five questions your site already half-answers.

[IT] 🏠

[IT] Scope confusion

[IT] “Do you do ovens / move-out / post-construction?” without a single source of truth burns estimator time.

[IT] How Bob fits cleaning companies

[IT] What he learns

[IT] Package tiers, published price bands, add-on menus, service area, supplies policy, pet/allergy rules, and cancellation language you approve.

[IT] What he answers

[IT] What’s included vs. deep clean, recurring frequency tradeoffs, “do you bring products,” and published rates—never a firm quote you didn’t authorize.

[IT] What he routes and escalates

[IT] Post-construction or hazmat asks outside your corpus, custom commercial bids, and complaints—to the right human with context.

[IT] Phone vs. web

[IT] Web chat [IT] on your site: live on Starter and up. [IT] Voice [IT] on your site: beta. [IT] Phone, SMS, and WhatsApp [IT] on your business lines: rolling out (phone target Q2 2026)—[IT] Professional [IT] is the tier we’re lining up for when those channels switch on. [IT] Proof Center [IT] tracks what’s proven vs. in progress.

[IT] Example customer questions

[IT] “How much for a [bed/bath] home?” [IT] (published bands only)
[IT] “Do you do move-out / deep clean?” / “What’s the difference?”
[IT] “Are supplies included?” / “Can I request green products?”
[IT] “Do you clean inside ovens / fridges?” [IT] (per your checklist)
[IT] “Do you service [neighborhood]?”
[IT] “Weekly vs. bi-weekly pricing?”
[IT] “I have pets—anything you need to know?”
[IT] “Can I get someone this week?”

[IT] Internal workflow assists

[IT] Structured quote request: sq ft, beds/baths, frequency, add-ons, access notes, preferred window.
[IT] Flags “out of playbook” asks so you add FAQ once instead of re-explaining in DMs.
[IT] Tags high-intent leads (move-out + date) for same-day dispatcher callback.

[IT] Escalation examples

[IT] Biohazard or trauma clean: [IT] Bob refuses to price or promise; routes to your specialist line per script.
[IT] Angry client mid-dispute: [IT] Bob stays neutral, cites only published policies, and hands off to owner/manager.

[IT] Same platform—not a “cleaning chatbot” SKU

[IT] Learns your real packages[IT] , not generic maid scripts.
[IT] Governed answers [IT] with refusal when the job isn’t in your materials.
[IT] One Bob [IT] across industries—cleaning is the playbook.
[IT] Same Bob across channels [IT] as we turn them on—web chat today, voice beta, phone on the roadmap. See [IT] Proof Center.
[IT] Analytics [IT] on which add-ons get asked about—tune pricing pages once.

[IT] Capability snapshot (cleaning)

[IT] 💰 Quote intake

[IT] Rooms, frequency, add-ons—structured for your estimator.

[IT] In Progress

[IT] 🏠 Service info

[IT] Standard vs. deep vs. move-out from your published scope.

[IT] In Progress

[IT] 📅 Scheduling requests

[IT] Preferred dates and crew routing notes for dispatch.

[IT] In Progress

[IT] 📋 Special requests

[IT] Pets, allergies, products, focus rooms—logged, not improvised.

[IT] In Progress

[IT] See Bob in Action

[IT] 💰 Quote Request

[IT] How much for a house cleaning?

[IT] I'd be happy to help with a quote! To give you an accurate estimate, can you tell me: roughly how many square feet, and how many bedrooms and bathrooms?

[IT] About 2000 sq ft, 3 bed 2 bath

[IT] For a 2000 sq ft home with 3 beds and 2 baths, our standard cleaning typically runs $140-180 depending on condition. Would you like a one-time cleaning or are you interested in recurring service?

[IT] 🏠 Service Scope

[IT] Do you clean inside the refrigerator?

[IT] Our standard cleaning includes wiping exterior appliances. Interior refrigerator cleaning is available as an add-on with our deep cleaning package. Would you like me to include that in your quote?

[IT] 📅 Recurring Setup

[IT] What's the difference between weekly and bi-weekly?

[IT] Weekly cleaning is $120/visit with lighter touch-ups. Bi-weekly is $150/visit with more thorough cleaning since there's more time between visits. Both include all standard areas. Monthly is $180/visit. What fits your schedule best?

[IT] 💰 See Your Potential ROI

[IT] Missed quote requests per week

[IT] Average cleaning value ($)

[IT] Conversion rate

[IT] Bob could help capture:

[IT] $2,729/month ([IT] $32,760/year)

[IT] Fill the schedule—without chasing every DM

[IT] Join the waitlist, book white-glove onboarding, or request a live site teardown—we’ll map Bob to your published packages and escalation paths.

[IT] Join the waitlist [IT] Book white-glove onboarding [IT] Request a live site teardown

[IT] ← All industries