[IT] Office 168/52 is the platform. Bob is the front office that never clocks out.

[IT] Your AI front office.

[IT] Bob learns your business from the sources you approve—your site, services, policies, and FAQs—then answers customers on [IT] your website today [IT] (voice on your site is in beta; your business phone line is on our roadmap). Same governed front office, less copy-paste for your team.

[IT] See how Bob learns a business
[IT] ✅ Analyzing your website...
[IT] ✅ Learning product catalog...
[IT] ✅ Understanding your policies...
[IT] ⚡ Bob is now an expert on your business!
[IT] Customer: "What's your return policy?"
[IT] Bob: "We offer a 30-day return policy with free return shipping. Items must be in original condition. Would you like me to help you start a return?"

[IT] What Bob actually does

[IT] Less generic “AI,” more front-office outcomes—the work that piles up between your brand and your calendar.

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[IT] Handles repeat customer questions

[IT] Policies, hours, service areas, and “how does this work?”—answered from your approved sources so staff stops living in copy-paste.

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[IT] After-hours and rush-hour coverage

[IT] When you’re on a job, at lunch, or in the Friday pile-up, Bob keeps the line warm and captures what matters.

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[IT] Captures and routes leads

[IT] Collects the fields you care about and hands off cleanly—urgent vs. routine, sales vs. support—so nothing evaporates in voicemail.

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[IT] Supports internal workflows

[IT] Policy lookups, status FAQs, and handoff notes your team can trust—same governed brain as customer-facing chat.

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[IT] Improves with review and analytics

[IT] See what’s asked, what converts, and where to tighten content—then govern updates so Bob stays aligned with how you actually operate.

[IT] Fast to stand up

[IT] One line of code to start. Bob discovers from what you allow, so you’re not building a chatbot from scratch.

[IT] How Bob becomes useful

[IT] Automatic where it helps, governed where it matters—your team approves the boundaries, Bob does the heavy lifting inside them.

1

[IT] Connect your site

[IT] Add the widget—one line of code—and Bob has an entry point to start learning from the digital front door you already have.

2

[IT] Approve what Bob may learn from

[IT] You define what’s in bounds: pages, docs, FAQs, and policies. No guessing from the open web—only what you trust.

3

[IT] Bob builds business context

[IT] Products, services, journeys, and terminology—structured so answers sound like your business, not a generic bot.

4

[IT] Bob handles customer interactions

[IT] Start with chat on your site (live today). Voice on your site is in beta. Phone and business texting roll out next—same context and guardrails; [IT] Professional [IT] is the tier we’re lining up for those channels when they’re on.

5

[IT] Your team reviews, governs, and improves

[IT] Audit trails, corrections, and escalation paths—so outcomes get better on purpose, not by accident.

[IT] Your website today. Your phone line next.

[IT] Bob is already taking work off your plate through [IT] chat on your site[IT] —answers grounded in what you approved, with safe handoffs when something needs a human. [IT] Voice on your site [IT] is in beta. [IT] Your business phone number, SMS, and WhatsApp [IT] are what we’re building toward next so callers get the [IT] same [IT] Bob—not a separate robot.

[IT] Professional [IT] is the plan we’re shaping for phone and business-text channels as they go live. Roadmap target for phone: Q2 2026—always check [IT] Proof Center [IT] for what is proven vs. in progress.

[IT] Built as one platform. Tuned to how your business runs.

[IT] Same Bob. Same governance. Different playbooks for how you take calls, book jobs, and handle policies.

[IT] Browse all industries

[IT] What teams use Bob to optimize for

[IT] Illustrative outcomes from how governed, source-grounded front-office automation is designed to work—not paid endorsements or guaranteed results.

[IT] Fewer “quick question” interruptions for staff: policies, hours, and service boundaries answered from approved content so the desk stays focused on exceptions.

[IT] Operations leads

[IT] Service & multi-location brands

[IT] After-hours and peak-time coverage without doubling headcount: capture intent, qualify urgency, and route to the right person with context attached.

[IT] Owners & GMs

[IT] High-call-volume businesses

[IT] Audit-friendly answers: when Bob cites something, it traces back to what you allowed—plus safe refusal when the source material doesn’t cover it.

[IT] Compliance-minded operators

[IT] Property, insurance, regulated FAQs

[IT] Trust, governance, and reliability—before you ever see pricing

[IT] Serious operators should see how answers are controlled before they compare plans. Bob is built to stay inside the boundaries you set.

[IT] 🏆 Security-first architecture
[IT] 🔒 Governed & auditable
[IT] ⚡ Built for real traffic
[IT] 💯 Evidence-based answers

[IT] Approved sources only

[IT] Bob learns from what you permit—site, docs, FAQs—not the open internet. You decide what’s fair game.

[IT] Refusal beats hallucination

[IT] When something isn’t in your materials, the right move is to pause, escalate, or offer a handoff—not to invent.

[IT] Humans stay in the loop

[IT] Review, corrections, and analytics help your team steer Bob over time. Automation handles volume; you keep control.

[IT] Simple, Transparent Pricing

[IT] Live numbers from our pricebook—AI credits, seats, and integrations. Message estimates use the Economy quality tier; usage is metered in credits.

[IT] Prices update when we publish a new pricebook version. Overage and add-ons are listed in your order summary at checkout.

[IT] Rolling out one business at a time—on purpose.

[IT] We run a white-glove onboarding sequence so every deployment is tuned, reviewed, and set up properly from day one—not rushed to “go live” without guardrails.

[IT] Join the waitlist. When we’re ready for your cohort, we’ll reach out with next steps. You get the same deliberate rollout we give every operator in line.

[IT] Questions first? [IT] Contact us[IT] —we read every note.

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