Find the relevant information
Use enabled tools to consult the record that matters to the request, with the account access and customer identity checks the workflow requires.
Apps and integrations
Put your business software to work in the conversation
Your customer has a question. Your team has information spread across email, calendars, customer records, orders, and support tools. Office 168/52 brings those pieces into Bob's front-office workflows so a conversation can lead to a useful answer, a prepared action, or a clear handoff.
Bob reads the record the conversation needs, takes the next approved action, and keeps your team in the handoff. You choose which steps require approval.
Find the software your team already uses
50 integrations
WordPress
Answer website questions and capture useful inquiries.
Gmail
Turn customer email into clear replies and follow-up.
Outlook
Coordinate customer email across your Microsoft team.
Google Calendar
Connect appointment requests to calendar context.
Microsoft Calendar
Prepare useful appointments in Microsoft 365.
Calendly
Guide customers to the right booking experience.
Mailgun
Send useful follow-up through your email domain.
SendGrid
Connect approved templates to customer next steps.
HubSpot
Carry qualified inquiries into your CRM workflow.
Salesforce
Connect intake with account, sales, and service work.
Pipedrive
Give each lead a clear reason and next activity.
Zendesk
Prepare complete support intake and agent handoffs.
Gorgias
Bring order questions into your ecommerce support flow.
Intercom
Preserve context across customer conversations.
Freshdesk
Collect the details your support team needs.
Shopify
Help shoppers with product and order questions.
WooCommerce
Bring store-aware help to your WordPress shop.
BigCommerce
Connect catalog questions with useful service.
Etsy
Support detailed product questions and seller handoffs.
Square
Connect local customer needs with Square workflows.
Stripe
Clarify billing questions and prepare account support.
PayPal
Organize payment questions and merchant follow-up.
QuickBooks
Support invoice questions with accounting context.
Xero
Connect invoice follow-up to the right records.
DocuSign
Keep agreement preparation and signing follow-up moving.
Slack
Deliver useful customer handoffs to your team.
Microsoft Teams
Bring front-office context into team coordination.
Google Chat
Send focused updates to authorized team spaces.
Discord
Connect community questions with a clear help path.
Telegram
Coordinate supported bot intake and notifications.
Google Business Profile
Keep local answers aligned with business details.
Meta Business
Connect social interest with the next business step.
LinkedIn
Prepare useful professional content and reviewed posts.
TikTok Business
Connect content attention with useful follow-up.
X (Twitter)
Prepare considered responses for fast-moving social.
YouTube
Help customers find your approved video resources.
Google Analytics
Explain website reports and focus the next question.
Mailchimp
Connect customer interests with relevant follow-up.
Klaviyo
Bring approved preferences into lifecycle workflows.
WhatsApp
Handle WhatsApp conversations, updates, and handoffs.
Twilio
Run call and message workflows on your Twilio account.
Jobber
Prepare useful service requests for your field team.
ServiceTitan
Handle service inquiries, scheduling, and dispatch follow-up.
Buildium
Organize resident, leasing, and maintenance requests.
AppFolio
Handle leasing, resident requests, and maintenance follow-through.
GitHub
Turn customer reports into useful development issues.
Jira
Prepare structured work requests for your delivery team.
Linear
Keep customer needs attached to product feedback.
Zapier
Connect business events to actions across your apps.
Connect my API
Connect your own data and actions to the conversation.
Let's find another way to connect your workflow Try another app name or tell us which system your team uses and what you want Bob to help with. Request an integration
The useful part is what Bob can do with the connection
An integration gives a workflow a defined way to retrieve information or take an approved action. That might mean finding the right customer record, checking an appointment, preparing a support ticket, or sending a reviewed follow-up. Bob uses the result to help the conversation move forward.
Prepare the next step
Turn the customer's request into structured details for a reply, task, booking, or handoff, instead of making someone start intake again.
Keep the team in control
Your business chooses which actions are enabled, when approval is required, and where exceptions should go.
Example workflows
Start with the customer job you want to improve
Each example shows how the apps work together on one customer job. Your team chooses the connections and the approval steps.
From a website question to a sales follow-up
Bob collects the prospect's need on a WordPress site, prepares the appropriate HubSpot handoff, and helps the customer reach the right Calendly booking. Each connection contributes a specific part of the process.
From an order question to a useful support request
An authorized Shopify lookup can provide order context, while a configured Gorgias workflow gives the service team the customer's request and the details needed for review.
From a service call to organized office work
Bob captures the purpose of an enabled business call, prepares the field-service intake, and routes the follow-up to the team's chosen communication workflow.
Don't see the system your business uses?
Tell us the app and the job you want Bob to help with. A useful request starts with the outcome: look up a service status, collect a lead, check an order, or prepare the next handoff. We'll use those details to discuss the right connection path.
Include the app name and the workflow you have in mind. Keep passwords and API keys out of the message.
Categories
Questions
Can Bob use every feature of a connected app?
A connection makes specific tools available to a configured workflow. Your account permissions, provider access, and enabled Office 168/52 tools determine what Bob can read or do.
Do I need to replace the software my team already uses?
These workflows are designed around your existing systems. Bob helps with the conversation, intake, and next step while your team keeps its established business tools.
Is every app available through one-click authorization?
No. Some services use a supported authorization flow, while others need a plugin, API credentials, provider eligibility, or guided setup. Each detail page explains the intended connection path.
Can we start with one integration?
Yes. Start with the customer task that matters most, then add the connections that make that workflow more useful.
Start with the work you want Bob to help carry
Choose an integration, explore the workflow, and tell us how your front office handles that job today.