Office 168/52 is not a replacement for your job book, dispatch board, or FSM—it’s the governed front office that answers what your website and phone throw at you before a job is booked.
Important: This page describes a companion workflow story, not a certified ServiceTitan integration. Deep sync is on our roadmap; today Bob captures and structures handoffs your team drops into the tools you already use.
As we add integrations, the goal is simple: fewer copy-paste steps from Bob’s structured recap into tickets and appointments. Until then, teams still win on speed-to-answer, after-hours capture, and governed messaging.