Website and commerce
Give your WordPress website a front office that answers back
Your WordPress site already explains what you do. Bob helps visitors find the part that matters to them, ask a follow-up question, and take the next step. Office 168/52 brings a conversational front office to service pages, landing pages, and content-rich websites, using the information your business approves.
Install the Office 168/52 plugin or website widget, choose the pages Bob answers from, and capture the inquiry on the site you already publish.
Turn useful website content into useful conversations
A visitor rarely arrives with the same question as your navigation labels. Someone reading a service page may need to know whether you cover their neighborhood, what to prepare, or how to request an estimate. Bob connects those questions to the relevant approved pages and captures the details your team needs to respond. Your existing WordPress site remains the place you manage content and design.
Workflows
Answer from approved pages
Give Bob the service descriptions, FAQs, policies, and contact information that should shape customer answers. Keep unrelated posts and private content outside that source set.
Capture an inquiry with context
Collect the requested service, location, contact details, and preferred callback time so a new lead arrives with more substance than an empty contact form.
Guide the next step
Point visitors to the right form, booking page, product, or staff handoff while preserving the conversation that brought them there.
Example workflow
Example workflow
A homeowner lands on your drain-cleaning page after business hours. Bob explains your published service area, asks what problem they are seeing, and collects a callback request. Your office opens to a clear service inquiry instead of a voicemail that only says, “Call me back.”
Illustrative example, not a live execution log.
Connection and setup
Use the supported WordPress plugin or website widget installation. Select approved sources, set the widget placement, and connect the follow-up destination your team uses.
How Bob turns a conversation into a useful next step
Bob starts with the customer's request and the business information you approve. When the workflow needs a current record, Bob retrieves it from the connected service. When the next step changes a record or sends a message, Bob follows the permissions and approval steps you configure. The customer gets a useful next response, and your team gets a clear handoff when a person needs to take over.
Questions
Does Bob replace my WordPress theme or page builder?
No. Bob adds a conversation surface to your existing website. Your team continues managing layouts, content, forms, and publishing in WordPress.
What changes when my site also uses WooCommerce?
WordPress supplies your website content; a separately configured WooCommerce connection can add store-specific product and order workflows. Give each connection the access appropriate to its job.
Who decides what Bob can change or send?
You choose the records Bob reads and the actions he takes. A reply, a record update, or an outbound message follows the approval step you set for that workflow. See the pricing page for plans. This page does not list prices.
Continue this workflow with
These are related workflows, not prerequisites.
Get started with WordPress
Tell us how your front office handles this job today. You send the message when you are ready.