Calendly remains the scheduling surface your customers trust. Bob answers “when can we talk?”, surfaces approved event types and availability context, captures booking intent on voice and chat, and hands your team a structured recap—including cancellations when your policies allow it.
Important: This is a companion integration story. Deep customization of Calendly flows stays in Calendly; Bob focuses on governed conversation, OAuth-backed API calls where connected, and audit-friendly logs.
Any local or multi-location business that already books via Calendly and wants the same discipline on phone and chat—especially after hours.