[IT] Bob alongside Jobber

[IT] Jobber is the system of record for clients, quotes, jobs, and schedules. Bob is the [IT] governed front office [IT] that answers calls and chats, pulls the right context when your stack is connected, and produces structured recaps your team can drop into requests and jobs.

[IT] Important: [IT] This page describes a [IT] companion [IT] workflow. Certification and deep sync depend on your Jobber app setup and our roadmap; today Bob focuses on safe answers from approved sources plus API-backed reads and writes where you’ve connected credentials.

[IT] What Bob can do today (with Jobber connected)

[IT] Pull client context and run governed GraphQL queries your admins approve—so Bob doesn’t improvise account details.
[IT] Capture intake (symptom, address, urgency, callback window) and hand off as structured text for quotes or work orders.
[IT] Stay inside policy: dispatch promises, pricing, and scheduling truth stay in Jobber unless your approved content says otherwise.

[IT] Where Jobber still leads

[IT] Scheduling, crew assignment, inventory, invoicing, and job costing remain in Jobber.
[IT] Complex scope changes, disputes, and compliance sign-off need a human—Bob escalates with context, not opinions.
[IT] For evidence-backed rollout and certification posture, see [IT] Proof Center.

[IT] Who this fits

[IT] Trades and field teams already on Jobber (or evaluating it) who want after-hours and peak-time coverage without doubling desk headcount—while keeping a clean audit trail from conversation to ticket.

[IT] Home services pillar [IT] Join the waitlist [IT] Talk to us