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[NL] Office 168/52 for Tours & Activities

[NL] A smarter front office for operators who live on web bookings: Bob learns your tours, policies, and FAQs—then answers travelers on [NL] your website today [NL] (voice: beta; business phone: on our roadmap) while you’re on the water, on the trail, or in the rush.

[NL] 🌍 24/7 Coverage [NL] 📅 Booking Capture [NL] 📋 Policy Answers

[NL] Three pains when every traveler shops your site at midnight

[NL] 🌍

[NL] Timezone & off-hours browsing

[NL] They plan while you’re off the clock. Slow replies mean they book the competitor with the faster reply.

[NL] 📋

[NL] Policy-heavy questions

[NL] Cancellations, weather, age limits, what to bring, accessibility—answered wrong once, and trust erodes.

[NL] 📅

[NL] Qualification before you confirm

[NL] Group size, minors, fitness level, language—your team needs clean handoffs, not messy DMs.

[NL] How Bob fits tours & activities

[NL] What he learns

[NL] Tour descriptions, itineraries, inclusions/exclusions, age and weight limits, meeting points, seasonal schedules, and published policies—only sources you approve.

[NL] What he answers

[NL] Availability framing (per your rules), pricing tiers you publish, weather and cancellation language, what to wear/bring, and safety FAQs—without improvising liability-sensitive promises.

[NL] What he routes and escalates

[NL] Private charters, custom groups, accessibility needs beyond your docs, and disputes—straight to your team with context.

[NL] Phone vs. web

[NL] Web chat [NL] on your site: live on Starter and up. [NL] Voice [NL] on your site: beta. [NL] Phone, SMS, and WhatsApp [NL] on your business lines: rolling out (phone target Q2 2026)—[NL] Professional [NL] is the tier we’re lining up for when those channels switch on. [NL] Proof Center [NL] tracks what’s proven vs. in progress.

[NL] Example traveler questions (8)

[NL] Multilingual front-office help follows the same guardrails when you provide translated approved content.

[NL] Internal workflow assists (3)

[NL] Escalation examples (2)

[NL] Why this isn’t a throwaway “tour chatbot”

[NL] Capability snapshot (tours & activities)

[NL] 📋 Tour Details

[NL] Shares what to expect, what's included, duration, and requirements from your content.

[NL] In Progress

[NL] 📅 Booking Capture

[NL] Collects preferred dates, group size, and contact info for your team to confirm.

[NL] In Progress

[NL] 💰 Pricing Info

[NL] Shares your published rates, group discounts, and package options.

[NL] In Progress

[NL] 🌧️ Policy Answers

[NL] Cancellation, weather, refund, and safety policies — exactly as documented.

[NL] In Progress

[NL] See Bob in Action

[NL] 📅 Booking Inquiry

[NL] Do you have availability for the sunset tour on March 15?
[NL] Our sunset tour is popular that time of year! Let me capture your details and our team will confirm availability within a few hours. How many people in your group?
[NL] 4 adults
[NL] Great — 4 adults for March 15 sunset tour. What's the best email to send confirmation to?

[NL] ❓ Tour Details

[NL] What should I bring on the kayak tour?
[NL] For our kayak tour, we recommend: sunscreen, water shoes or sandals with straps, a change of clothes, and a waterproof bag for valuables. We provide life jackets, paddles, and a dry bag for phones. Anything else you'd like to know?

[NL] 🌧️ Weather Policy

[NL] What happens if it rains on our tour day?
[NL] If weather prevents us from running the tour safely, we'll contact you to reschedule at no extra charge or provide a full refund. Light rain usually doesn't cancel outdoor tours — we provide ponchos! Any questions about a specific booking?

[NL] 💰 See Your Potential ROI

[NL] Bob could help capture:

[NL] $3,898/month ([NL] $46,780/year)

[NL] Answer the trip-planning inbox while you’re on the tour

[NL] Join the waitlist, book white-glove onboarding, or request a live site teardown—we’ll show how Bob would read your current site and policies.

[NL] Join the waitlist [NL] Book white-glove onboarding [NL] Request a live site teardown

[NL] ← All industries