[NL] Office 168/52 is the platform. Bob is the front office that never clocks out.
[NL] Bob learns your business from the sources you approve—your site, services, policies, and FAQs—then answers customers on [NL] your website today [NL] (voice on your site is in beta; your business phone line is on our roadmap). Same governed front office, less copy-paste for your team.
[NL] Less generic “AI,” more front-office outcomes—the work that piles up between your brand and your calendar.
[NL] Policies, hours, service areas, and “how does this work?”—answered from your approved sources so staff stops living in copy-paste.
[NL] When you’re on a job, at lunch, or in the Friday pile-up, Bob keeps the line warm and captures what matters.
[NL] Collects the fields you care about and hands off cleanly—urgent vs. routine, sales vs. support—so nothing evaporates in voicemail.
[NL] Policy lookups, status FAQs, and handoff notes your team can trust—same governed brain as customer-facing chat.
[NL] See what’s asked, what converts, and where to tighten content—then govern updates so Bob stays aligned with how you actually operate.
[NL] One line of code to start. Bob discovers from what you allow, so you’re not building a chatbot from scratch.
[NL] Automatic where it helps, governed where it matters—your team approves the boundaries, Bob does the heavy lifting inside them.
[NL] Add the widget—one line of code—and Bob has an entry point to start learning from the digital front door you already have.
[NL] You define what’s in bounds: pages, docs, FAQs, and policies. No guessing from the open web—only what you trust.
[NL] Products, services, journeys, and terminology—structured so answers sound like your business, not a generic bot.
[NL] Start with chat on your site (live today). Voice on your site is in beta. Phone and business texting roll out next—same context and guardrails; [NL] Professional [NL] is the tier we’re lining up for those channels when they’re on.
[NL] Audit trails, corrections, and escalation paths—so outcomes get better on purpose, not by accident.
[NL] Bob is already taking work off your plate through [NL] chat on your site[NL] —answers grounded in what you approved, with safe handoffs when something needs a human. [NL] Voice on your site [NL] is in beta. [NL] Your business phone number, SMS, and WhatsApp [NL] are what we’re building toward next so callers get the [NL] same [NL] Bob—not a separate robot.
[NL] Professional [NL] is the plan we’re shaping for phone and business-text channels as they go live. Roadmap target for phone: Q2 2026—always check [NL] Proof Center [NL] for what is proven vs. in progress.
[NL] Same Bob. Same governance. Different playbooks for how you take calls, book jobs, and handle policies.
[NL] Concept playbooks for common stacks—same governed Bob, mapped to the workflows your team knows.
[NL] Illustrative outcomes from how governed, source-grounded front-office automation is designed to work—not paid endorsements or guaranteed results.
[NL] Fewer “quick question” interruptions for staff: policies, hours, and service boundaries answered from approved content so the desk stays focused on exceptions.
[NL] After-hours and peak-time coverage without doubling headcount: capture intent, qualify urgency, and route to the right person with context attached.
[NL] Audit-friendly answers: when Bob cites something, it traces back to what you allowed—plus safe refusal when the source material doesn’t cover it.
[NL] Serious operators should see how answers are controlled before they compare plans. Bob is built to stay inside the boundaries you set.
[NL] Bob learns from what you permit—site, docs, FAQs—not the open internet. You decide what’s fair game.
[NL] When something isn’t in your materials, the right move is to pause, escalate, or offer a handoff—not to invent.
[NL] Review, corrections, and analytics help your team steer Bob over time. Automation handles volume; you keep control.
[NL] Live numbers from our pricebook—AI credits, seats, and integrations. Message estimates use the Economy quality tier; usage is metered in credits.
[NL] Prices update when we publish a new pricebook version. Overage and add-ons are listed in your order summary at checkout.
[NL] We run a white-glove onboarding sequence so every deployment is tuned, reviewed, and set up properly from day one—not rushed to “go live” without guardrails.
[NL] Join the waitlist. When we’re ready for your cohort, we’ll reach out with next steps. You get the same deliberate rollout we give every operator in line.
[NL] Questions first? [NL] Contact us[NL] —we read every note.