[PL] Office 168/52 for Restaurants & Catering

[PL] A smarter front office for the floor and the inbox: Bob learns your menus, hours, deposit rules, and catering packages—then answers customers on [PL] your website today [PL] (voice: beta; business phone: on our roadmap) during the rush so catering leads and party asks don’t go cold.

[PL] 🍽️ Catering Inquiries [PL] 👥 Large Parties [PL] 📋 Menu Info

[PL] Three ways hospitality leaks revenue

[PL] 📞

[PL] Phones during service

[PL] Catering and party calls land in the same rush as walk-ins—someone loses every time.

[PL] 🍽️

[PL] Big-ticket catering latency

[PL] Corporate and wedding planners email at night; slow reply means they book the next caterer who answered.

[PL] 🥗

[PL] Allergen & policy drift

[PL] “Is it gluten-free / nut-free / halal?” needs the same careful wording every time—not whoever grabbed the phone.

[PL] How Bob fits restaurants & catering

[PL] What he learns

[PL] Hours, reservation links, menu PDFs, allergen matrices you publish, catering tiers, deposit/cancellation rules, and private-dining minimums.

[PL] What he answers

[PL] Menu facts, published price bands, dietary accommodations you document, parking, dress code, and “do you host events of X size?”

[PL] What he routes and escalates

[PL] Custom menus, contract redlines, billing disputes, and anything not in approved materials—captured and sent to your GM or events lead.

[PL] Phone vs. web

[PL] Web chat [PL] on your site: live on Starter and up. [PL] Voice [PL] on your site: beta. [PL] Phone, SMS, and WhatsApp [PL] on your business lines: rolling out (phone target Q2 2026)—[PL] Professional [PL] is the tier we’re lining up for when those channels switch on. [PL] Proof Center [PL] tracks what’s proven vs. in progress.

[PL] Example guest & planner questions

[PL] “Are you open Monday?” / “Do you take reservations for 8?”
[PL] “Do you have gluten-free / vegan / dairy-free options?” [PL] (published matrix only)
[PL] “What’s on the prix fixe for [holiday]?”
[PL] “Do you cater corporate lunch for 40?” / “What’s the minimum?”
[PL] “Private room for 20—deposit and minimum?”
[PL] “Can you accommodate nut allergy at a wedding tasting?” [PL] (escalate if not documented)
[PL] “Where do we park?” / “Gift cards?”
[PL] “Cancellation policy for my party deposit?”

[PL] Internal workflow assists

[PL] Catering recap: headcount, date, service style, budget band, dietary flags, planner contact.
[PL] Tags “high ticket” when guest count × published minimum crosses your threshold.
[PL] Surfaces FAQ gaps (“kosher catering?”) so ops updates the site once.

[PL] Escalation examples

[PL] Severe allergen cross-contamination question: [PL] Bob refuses to guarantee safety beyond published prep statements; routes to chef or manager.
[PL] Contract or invoice dispute: [PL] Bob cites only published policies and hands off to finance/GM.

[PL] Same platform—not a “restaurant bot” SKU

[PL] Learns your real menus and event rules[PL] , not generic hospitality fluff.
[PL] Governed answers [PL] with refusal when it’s off-menu or off-policy.
[PL] One Bob[PL] —hospitality is a tuned playbook.
[PL] Same Bob across channels [PL] as we turn them on—web chat today, voice beta, phone on the roadmap. See [PL] Proof Center.
[PL] Analytics [PL] on which packages get asked about—fix the PDF once.

[PL] Capability snapshot (restaurants & catering)

[PL] 🍽️ Catering lead capture

[PL] Event type, date, headcount, budget band—ready for sales.

[PL] In Progress

[PL] 📋 Menu information

[PL] Published options, allergens, and pricing bands you allow.

[PL] In Progress

[PL] 👥 Large party inquiries

[PL] Room minimums, deposits, and special requests logged.

[PL] In Progress

[PL] 🥗 Dietary accommodations

[PL] Exactly as documented—never improvised guarantees.

[PL] In Progress

[PL] See Bob in Action

[PL] 🍽️ Catering Inquiry

[PL] Do you cater corporate events?

[PL] Yes! We cater corporate events of all sizes. Our packages start at $25/person for lunch and $45/person for dinner. What's the occasion and approximate guest count?

[PL] Company holiday party, about 75 people

[PL] That sounds wonderful! For 75 guests, I'd recommend our premium package with passed apps and buffet. Let me get your contact info and our catering manager will follow up with a custom proposal. What's your event date?

[PL] 👥 Large Party

[PL] Can you accommodate a group of 15 for Saturday?

[PL] We'd love to host your group! For parties of 15+, we recommend our private dining room. There's a $500 food/beverage minimum. What time were you thinking, and would you like to do family-style or individual ordering?

[PL] 🥗 Dietary Question

[PL] Do you have gluten-free pasta options?

[PL] Yes! We offer gluten-free penne that can be substituted in any pasta dish for $3 extra. Our risotto dishes are also naturally gluten-free. Would you like to make a reservation?

[PL] 💰 See Your Potential ROI

[PL] Missed catering inquiries per month

[PL] Average catering event value ($)

[PL] Conversion rate

[PL] Bob could help capture:

[PL] $4,000/month ([PL] $48,000/year)

[PL] Never miss a catering opportunity

[PL] Join the waitlist, book white-glove onboarding, or request a live site teardown—we’ll align Bob with your published menus, minimums, and allergen language.

[PL] Join the waitlist [PL] Book white-glove onboarding [PL] Request a live site teardown

[PL] ← All industries