AI chatbot vs AI front office

Fair, educational comparison—not competitor bashing. See our Proof Center for what is live vs roadmap.

TopicBob (governed AI front office)Generic AI chatbot
Answers from your approved content✓ Bob (governed AI front office)✗ Often uses general model knowledge
Recusa segura quando em dúvida✓ Bob (governed AI front office)✗ May guess or hallucinate
Audit trail for operators✓ Bob (governed AI front office)✗ Limited or none
Lead capture with your rules✓ Bob (governed AI front office)✗ Varies widely

Website chat is live today. Voice on your site is in beta. Business phone, SMS, and WhatsApp are on our roadmap—see the Central de provas para o status atual.

Canonical proof: Central de provas · AI & Agent Resources

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