[PT-BR] Office 168/52 for Auto Repair & Dealership Service

[PT-BR] A smarter front office for service drives: Bob learns your approved service menu, warranty language, and policies—then handles quotes-in-range, booking intent, and safe symptom collection on [PT-BR] your website today [PT-BR] (voice: beta; business phone: on our roadmap)—never a diagnosis.

[PT-BR] 🔧 Safe Symptom Triage [PT-BR] 📋 Warranty Answers [PT-BR] 📅 Service Scheduling

[PT-BR] Three ways the service lane leaks revenue

[PT-BR] 📞

[PT-BR] Advisor phone overload

[PT-BR] “How much?” and “When can you fit me?” keep advisors off the drive while customers wait.

[PT-BR] 💰

[PT-BR] Inconsistent ballparks

[PT-BR] Approved ranges exist in the book, but callers hear whatever whoever picked up remembers.

[PT-BR] 🌙

[PT-BR] After-hours and tow-in panic

[PT-BR] Night and weekend searches go to whoever answers—if nobody does, the RO goes elsewhere.

[PT-BR] How Bob fits auto service

[PT-BR] What he learns

[PT-BR] Published menus, labor descriptions, warranty summaries, recall pointers you approve, hours, loaner policy, and “what we need before we quote” rules.

[PT-BR] What he answers

[PT-BR] Approved price bands, maintenance intervals, what’s included in a service package, and general warranty education—verbatim to your docs.

[PT-BR] What he routes and escalates

[PT-BR] VIN-specific coverage, internal diagnostics, “is it safe to drive?” judgment calls, and complex multi-system work—always to your team with notes.

[PT-BR] Phone vs. web

[PT-BR] Web chat [PT-BR] on your site: live on Starter and up. [PT-BR] Voice [PT-BR] on your site: beta. [PT-BR] Phone, SMS, and WhatsApp [PT-BR] on your business lines: rolling out (phone target Q2 2026)—[PT-BR] Professional [PT-BR] is the tier we’re lining up for when those channels switch on. [PT-BR] Proof Center [PT-BR] tracks what’s proven vs. in progress.

[PT-BR] Example customer questions

[PT-BR] “How much for an oil change / brakes / alignment?” [PT-BR] (published ranges only)
[PT-BR] “Do you work on [make/model]?”
[PT-BR] “Do you have a shuttle or loaner?”
[PT-BR] “What’s covered under my factory warranty?” [PT-BR] (general policy; VIN to advisor)
[PT-BR] “I hear a grinding noise when I brake—should I come in?” [PT-BR] (intake + book inspection, no diagnosis)
[PT-BR] “Can I get in this week for a state inspection?”
[PT-BR] “Do you sell tires?” / “Do you align EVs?” [PT-BR] (if on your site)
[PT-BR] “What’s your warranty on parts and labor?”

[PT-BR] Internal workflow assists

[PT-BR] Vehicle + symptom + mileage + urgency recap for the service advisor screen.
[PT-BR] Tags “warranty likely” threads when customer language matches your escalation keywords.
[PT-BR] Surfaces FAQ gaps (“asked about diesel delete”—not in corpus) for marketing to publish once.

[PT-BR] Escalation examples

[PT-BR] Customer reports loss of brakes or steering: [PT-BR] Bob follows your emergency script and routes immediately—no troubleshooting steps beyond what you published.
[PT-BR] “Is my extended warranty going to pay for this?”: [PT-BR] Bob declines to adjudicate; captures contract details and assigns to warranty admin.

[PT-BR] One platform—not a “dealer bot” SKU

[PT-BR] Learns your real menu and policies[PT-BR] , not generic car talk.
[PT-BR] Governed answers [PT-BR] with refusal when it’s a bay or VIN question.
[PT-BR] Same Bob [PT-BR] stack as other industries—auto is the playbook.
[PT-BR] Same Bob across channels [PT-BR] as we turn them on—web chat today, voice beta, phone on the roadmap. See [PT-BR] Proof Center.
[PT-BR] Analytics [PT-BR] on which services get asked about most—fix the site, shorten calls.

[PT-BR] Capability snapshot (auto service)

[PT-BR] 💰 Approved price ranges

[PT-BR] Published bands for common jobs—no invented quotes.

[PT-BR] In Progress

[PT-BR] 📋 Warranty info

[PT-BR] General coverage education; VIN specifics to humans.

[PT-BR] In Progress

[PT-BR] 🔊 Safe symptom collection

[PT-BR] Clarifying questions and logging—never diagnosis.

[PT-BR] In Progress

[PT-BR] 📅 Service scheduling

[PT-BR] Captures vehicle + request for your scheduler.

[PT-BR] In Progress

[PT-BR] See Bob in Action

[PT-BR] 💰 Price Inquiry

[PT-BR] How much for an oil change?

[PT-BR] Our conventional oil change runs $39-49, synthetic is $69-89 depending on your vehicle. Would you like to schedule one?

[PT-BR] 🔊 Symptom Triage

[PT-BR] My car is making a grinding noise when I brake

[PT-BR] Thanks for describing that. Grinding during braking typically needs inspection. Is the noise constant or only when stopping? Also, what year/make/model is your vehicle?

[PT-BR] 2019 Honda Accord, only when stopping

[PT-BR] Got it — I've noted the symptoms. This should be looked at soon to be safe. Would you like to schedule a brake inspection? We can usually get you in within 1-2 days.

[PT-BR] 📋 Warranty Question

[PT-BR] Is my transmission covered under warranty?

[PT-BR] Transmission coverage depends on your specific warranty and mileage. Our factory powertrain warranty covers 5 years/60,000 miles. I can have our team look up your specific coverage if you provide your VIN or we can check when you come in.

[PT-BR] Keep bays full—without risky phone triage

[PT-BR] Join the waitlist, book white-glove onboarding, or request a live site teardown—we’ll align Bob with your published menu, warranty language, and escalation rules.

[PT-BR] Join the waitlist [PT-BR] Book white-glove onboarding [PT-BR] Request a live site teardown

[PT-BR] ← All industries

[PT-BR] Office 168/52 for Auto Repair & Dealership Service

[PT-BR] Three ways the service lane leaks revenue

[PT-BR] Advisor phone overload

[PT-BR] Inconsistent ballparks

[PT-BR] After-hours and tow-in panic

[PT-BR] How Bob fits auto service

[PT-BR] What he learns

[PT-BR] What he answers

[PT-BR] What he routes and escalates

[PT-BR] Phone vs. web

[PT-BR] Example customer questions

[PT-BR] Internal workflow assists

[PT-BR] Escalation examples

[PT-BR] One platform—not a “dealer bot” SKU

[PT-BR] Capability snapshot (auto service)

[PT-BR] 💰 Approved price ranges

[PT-BR] 📋 Warranty info

[PT-BR] 🔊 Safe symptom collection

[PT-BR] 📅 Service scheduling

[PT-BR] See Bob in Action

[PT-BR] 💰 Price Inquiry

[PT-BR] 🔊 Symptom Triage

[PT-BR] 📋 Warranty Question

[PT-BR] 💰 See Your Potential ROI

[PT-BR] Keep bays full—without risky phone triage