[NL] SendGrid is the delivery layer for confirmations, receipts, and templated follow-ups. Bob triggers sends only inside [NL] approved [NL] playbooks—using your tenant’s API key—so messaging stays on-brand and auditable.
[NL] Important: [NL] SendGrid is API-key auth; keys are stored per tenant via Mission Control credentials. This page describes technical companion behavior, not SendGrid deliverability guarantees—SPF/DKIM and list hygiene remain your ops responsibility.
[NL] Teams already on SendGrid who want conversational and voice workflows to close the loop with email—without giving models a raw SMTP password on every channel.